Our Policies

Guaranteed Satisfaction

www.Nygard.com guarantees 100% satisfaction with the high quality and excellent value of the products you purchase. If for some reason you are not completely satisfied with the item(s), we will gladly assist you in a prompt refund or exchange. Please email us at onlinestore@nygard.com or call us at 1.877.4NYGARD Mon-Fri 8.30am-5:00pm (voice message at any other time)

Shipping Policy

For a more detailed info, please see our Shipping Policy

USA Sales Tax Policy

Canadian Sales Tax Policy

We are required by current law to charge the appropriate amount of provincial sales tax and GST(HST) on sales in all provinces where we have retail locations.

Returns & Exchanges

If you wish to return your online purchase please ensure all tags are intact for a full refund or exchange. In order to receive full credit less original shipping charge on your order all returns and exchanges must be done within 30 days of shipping.

Our return addresses are:

Canada West www.Nygard.com Returns
1771 Inkster Blvd.
Winnipeg, Manitoba
R2X 1R3
Canada East www.Nygard.com Returns
239 Chrislea Road
Vaughan, Ontario
L4L 8N6
United States www.Nygard.com Returns
312 East Rosecrans Ave
Gardena, California

Returned merchandise must be sent by a traceable method to ensure documented delivery to us. Packages must be returned to us pre-paid, we do not accept C.O.D. deliveries.

Price Adjustments

Prices are subject to change however we offer a one-time (single order) refund or adjustment on items purchased within 14 days where by the price of the item was at regular price. We do NOT make price adjustments on promotional events OR on previously reduced items. For questions and adjustments call 1-877-469-4273 or e-mail: onlinestore@nygard.com . We work hard to ensure the accuracy of pricing on Nygard.com, but despite our best efforts, pricing errors may occur.

  • If an item's correct price is lower than our stated price, we will charge you the lower amount when your order is shipped.
  • If an item's correct price is higher than our stated price, we will, at our discretion, contact you for instructions before shipping. If we are unable to contact you after 15 days we will cancel your order and notify you of such cancellation.

Accessibility Policy

For more detailed info, please see our Accessibility Policy

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